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Phoenix Armour is the largest security company which pioneered CIT Service in Pakistan and which has now pioneered the ATM Replenishment Service for the banks.
The ATM Replenishment Service of Phoenix Armour comprises secure transportation of cash from a bank’s ATM feeding branch and replenishing the cash in bank’s ATMs. In addition, it includes bulk cash processing and vaulting services.
Phoenix ATM Team works closely with Bank’s ATM Monitoring Cell for timely completion of ATMR services which results in maximum ATM uptime & increased customer satisfaction. After outsourcing, Phoenix Armour becomes the custodian of all ATM keys and ATM combination for a foolproof control.
The Bank can avail scheduled service without interrupting daily job functions of bank employees. Bank employees are less exposed to possible robbery or assault situations, particularly at an offsite ATM facility. Employee resources can hence be re-allocated to increase, productivity while Phoenix professionals manage day-to-day ATMR Services independently.
Phoenix Armour’s comprehensive ATM reporting keeps the bank completely informed about the Physical Cash Balancing and timely delivery of ATM records increases the customer satisfaction. Service is available during non-banking hours without the need for bank employee response. Prompt cash replenishments ensure readily available cash in the machines, which in turn ensure the customer confidence. Phoenix Armour’s ATM settlement reporting provides with a daily up-to-date view of cash position, for each individual ATM in the entire network.
Phoenix Armour’s insurance covers the liability from the time the cash is handed over by bank to Phoenix Armour, upto the time it is fed into the bank’s ATM.